Global United Limited Warranty
Global United. Limited Warranty period begins at the time the end-use consumer receives the product and expires 90 days thereafter. Consumer Limited Warranty provides coverage to original purchaser and does not apply to rental, commercial, business, institutional or other non-residential uses. Consumer Limited Warranty only provides warranty to products under normal indoor household use. Any improper care and use including, but not limited to, damage using detergents, abrasives, or other harsh cleaning agents automatically void Consumer Limited Warranty. As Global United. only provides services and warranties to its authorized retailers, consumers should discuss any Consumer Limited Warranty issue with retailer they originally purchased the merchandise from.
Frame Global United. provides 1-year limited warranty to consumers on frames of upholstered chairs, love seats, sofas, ottomans and certain accent pieces from the date of purchase so consumers are care-free from manufacturer defects such as poor material, shaky structure/mechanism or significant deformation in appearance Global United. will be responsible for reasonable and regular repair labor rate or provide replacement parts within 1 year from the date of purchase. The limited warranty applies only in normal usage condition and does not cover any misuse, abuse, or inadequate maintenance.
Leather: Global United. provides 1-year limited warranty to consumers on leather from the date of purchase so customers are care-free from manufacturer defects such as cracking, peeling, dye transfer and seam slippage. Leather is like any natural product which has its own uniqueness and appearance. Therefore, as it only occurs in genuine leather, variations of shade and tone, such as scratches, notches or wrinkles, are considered normal rather than defective Global United. will be responsible for reasonable and regular repair labor rate or provide replacement parts within 1 year from the date of purchase. However, the warranty does not cover any improper or unapproved cleaning methods, especially unauthorized chemicals. Also, misuse, abuse, or inadequate maintenance voids warranties.
Fabrics: Global United. provides 1-year limited warranty to consumers on fabrics from the date of purchase against manufacturer defects such as fraying or seam slippage. The Limited Warranty does not cover fabric shrinkage, tears, color fastness, wear quality, snagging and peeling and voids when chemical or improper cleaning is performed. Global United. will be responsible for reasonable and regular repair labor rate or provide replacement parts within 1 year from the date of purchase. However, the warranty does not cover any improper or unapproved cleaning methods, especially unauthorized chemicals. Also, misuse, abuse, or inadequate maintenance voids warranties.
Electrical components: Electric motors, electric push button mechanism release, wiring, and all other electrical components included in the furniture set are warranted to be free of defects in manufacturing for ONE (1) year from the date of delivery. Care should be taken that the metal frame is not set upon any electrical cords. Extension cords are not recommended for use with electrical motion products. Variant differences in voltage/current ratios can damage electrical components. Electrical components should be plugged in only to properly grounded outlets. Electrical components should not be placed in a wet or damp area which could risk shock or fire.
*Warranty Claims will require documentation of defects, as defined above, to be presented to Global United within the warranty period.
