Universal Furniture- Coastal Living Outdoor Santa Cruz Dining Table U012756

⛟ Free Shipping from USA, Estimated Delivery: 5-9 days.

After I place my order, how long until it arrives?

Our average ETA is currently 48 hours warehouse processing time to ship + 3-7 business days transit time after shipped, however shipping carriers are experiencing capacity issues from extremely high demand, and in some cases deliveries may be delayed. Fedex and UPS are currently behind on their fulfillment guarantees. Customers are currently experiencing delays on delivery times and tracking updates. In some cases, customers will not receive their first shipping update until the package arrives at the final destination. We apologize for any inconvenience and are doing everything in our power to make sure your order arrives as quickly as possible.

Tracking is not showing any movement for my order, what does this mean?

Shipping carriers are experiencing surge demand in the US due to high demand and we have seen an increase in tracking scan issues, where shipments are picked up from warehouses by the shipping carrier, but tracking labels are not correctly scanned upon pickup by the carrier. Our shipping carriers are working to eliminate tracking issues and delivery delays.

What shipping carriers do you often use?

Fedex, UPS, and USPS.

Do you offer expedited shipping options?

We have warehouses nationwide to expedite shipping & handling of your orders, typically delivering within 3-7 business days to most addresses. To keep shipping free for all our customers, we do not offer expedited shipping at this time.

For more information, Shipping & Delivery

We strive to provide a smooth shopping experience. If you're not completely satisfied with your purchase, you can return or exchange the item under the following conditions. Please retain the original packaging， fillers and ensure the item is unused and unassembled.

30-Day Return Policy

General Return

-Initiate a return within 30 days of receipt.

-Item must be:

1. In brand-new condition
2. Uninstalled and/or non-assembled
3. Unused with no pieces missing
4. With original tags and complete original packaging

-Return shipping costs are at your expense unless the item has a quality issue.

Non-Returnable Items

1. Items without original packaging, fillers and the crate/wooden box.
2. Clearance items
3. Customized items
4. Offline purchases
5. Items marked ‘Non-Returnable’
6. Assembled or disassembled products

Before You Start a General Return

- Keep all original packaging and materials.

- Take a full view picture of the product and its original packaging for eligibility assessment.

Faulty or Damaged Products

- Report any issues within 48 hours of receipt.

- Include photos or a video to demonstrate the problem.

- Email to ‘info@kurtsdeco.com’.

Additional Terms

- Undeliverable and Refused Packages may incur additional fees (e.g. fail to deliver due to packaging size limitations, or COI (Certificate of Insurance) restrictions to apartment building, or unable to contact the customer during delivery, etc).

- Damaged items should be reported within 48 hours of receipt.

How to Return an Item?

1. Email `info@kurtsdeco.com` with your order ID and details, photos/videos showing the package and item.
2. Wait for our product expert to evaluate your return and return cost.
3. Once confirmed, we'll send you a return label.
4. Ship the package back to us for processing.

Refund Policy

- Receive a notification within 5 working days after we receive your item(s).

- Refunds are issued to the original payment method.

*For credit card payments, please allow up to one billing cycle for your account to be credited.

For more information, Return & Refund Policy

Limited Lifetime Warranty is defined by the life of the original fabric. Reupholstering the piece voids all warranties. This  warranty does not cover damage as a result of misuse, abuse, accident, commercial or institutional use, or freight damage.  Universal Furniture is a hand- made product, therefore slight variations in size, scale and padding may occur. This warranty  does not cover these types of variances. 

FRAMES: Limited Lifetime Warranty 

Universal Furniture warrants to the original retail purchaser protection against manufacturing defects in wood frame  components. The warranty applies for the lifetime of the product if it remains upholstered in the original fabric. 

SPRINGS: Limited Lifetime Warranty 

Universal Furniture warrants to the original retail purchaser protection against manufacturing defects in spring components.  The warranty applies for the lifetime of the product if it remains upholstered in the original fabric. 

CUSHIONS: Uni-blend, Ultra Plush, Spring Down 

Universal Furniture warrants to the original retail purchaser, protection against manufacturing defects in cushion components.  The length of warranty is dependent upon the type of cushion purchased by the consumer, if it remains upholstered in the  original fabric.

Uni-Blend: 2 Year Warranty 

Universal Furniture warrants to the original retail purchaser, protection against manufacturing defects in cushion  components. The warranty applies for 2 years from the time of delivery of the product to the retailer, if it remains  upholstered in the original fabric.

Ultra Plush: 1 Year Warranty 

Universal Furniture warrants to the original retail purchaser, protection against manufacturing defects in cushion  components. The warranty applies for 1 year from the time of delivery of the product to the retailer, if it remains  upholstered in the original fabric.

Spring Down: 5 Year Warranty 

Universal Furniture warrants to the original retail purchaser, protection against manufacturing defects in cushion  components. The warranty applies for 5 years from the time of delivery of the product to the retailer, if it remains  upholstered in the original fabric. 

NOTE: Abnormal wear and abnormal loss of resiliency should not be confused with softening and flattening of the foam and  fibers, which are considered normal wear, and are not defects. 

MECHANISMS (sleeper and swivel gliders) : 3 Year Warranty 

Universal Furniture warrants to the original retail purchaser, protection against manufacturing defects in metal mechanism  components. The warranty applies for 3 years from the time of delivery of the product if it remains upholstered in the original  fabric. 

MATTRESS: 3 Year Warranty 

Universal Furniture warrants to the original retail purchaser, protection against manufacturing defect in the innerspring  sleeper mattress. The warranty applies for 3 years from the time of delivery of the product if it remains upholstered in the original  fabric. This warranty excludes coverage for the loss of foam resiliency under normal, noncommercial conditions. The  softening of foam is a normal condition and does NOT constitute the loss of resiliency. 

UNIVERSAL UPHOLSTERY WARRANTY: 1 Year Warranty 

One (1) Year Limited Warranty - fabrics, leather, back filling materials, zippers & fastenings. Upholstery fabrics, including  slipcovers, are under warranty for one (1) year against seam slippage, fraying and dye transfer, but only if any cleaning  conforms to industry standard methods. This warranty does not cover shrinking, stretching, wearing, wrinkling, fading, pilling.  ANY SELF-TREATMENT OR RETAILER APPLIED SOIL REPELLER VOIDS THIS WARRANTY. Cane, wicker, and bamboo  woven components carry a one-year warranty. Warranty covers normal wear and tear, not punctures. 

- Back pillow filling materials are under warranty for one (1) year against the loss of foam resiliency 

- Foam filling materials are under warranty for one (1) year against the loss of foam resiliency 

- Zippers and seams are under warranty for one (1) year against failure, including seam slippage 

Prolong the life of your fabric 

Dust and dirt promote premature fabric wear. Vacuum the surface of your furniture regularly, including the deck under the  cushions, with the upholstery attachment of your vacuum cleaner. Direct sunlight can cause some fabrics to fade. Care  should be taken to limit the amount of direct sun on any piece of furniture. 

NOTE: All after-market treatments will void any warranty applied by the fabric mills. After-market treatment sprays may  cause latex deterioration, seam slippage, discoloration and can damage filler materials.